Feature Requests

At the moment, there is no way to recover a deleted environment or to know when it was deleted and by who. There should be some type of safeguard like a mandatory export of the environment or soft deleting it for a period as well as the ability to alert on deletion. Restricting this particular action as a separate right/role would probably be better too.

We can only tie up new ticket created by Roar alerts base on ticket source, but the ticket category in PSA does not specify that it's created from Liongard and will just fall to New Issue.

Cisco Business 250 Series Smart Switches CBS line of switches

An inspector to gather hardware-level monitoring data via remote management interfaces like Dell iDRAC, HPE iLO, and Cisco CIMC. This would include system health, firmware versions, power/cooling status, drive failures, and alerts—critical for environments with physical servers where RMM integration is limited or unavailable.

Requesting an inspector to monitor Aerohive (now Extreme Networks) wireless access points. Key insights would include AP status, connected clients, firmware versions, SSIDs, and throughput metrics. Ideal for MSPs managing client wireless infrastructure at multiple sites.

A report-style inspector to identify stale or inactive devices registered in Microsoft Intune. This would help MSPs keep device inventories clean, enforce compliance policies, and ensure that endpoint management is focused on currently active assets.

Requesting inspectors for Uninterruptible Power Supplies (UPS) and Power Distribution Units (PDUs), including popular vendors like APC, Wattbox, and Vertiv. These inspectors would report on battery health, runtime remaining, load capacity, firmware version, and alert status—essential for ensuring uptime and proactive infrastructure health management.

An inspector for VoIP SaaS platforms like RingCentral would provide visibility into user provisioning, licensing, phone number assignments, and call activity logs. This helps MSPs manage client communications platforms more effectively and identify misconfigurations or unused resources.

Adding support for FortiSwitch and FortiAP devices in standalone mode (not managed through FortiGate or FortiManager) would allow MSPs to document and monitor these devices independently. Useful in partial Fortinet deployments or mixed-vendor environments, this inspector would surface firmware versions, port statuses, VLAN configs, and wireless SSIDs.

Requesting support for automated retrieval and versioning of FortiGate firewall configuration backups. This inspector would allow MSPs to track changes over time, identify unauthorized modifications, and streamline disaster recovery efforts by maintaining a historical record of configurations.